TERMS AND CONDITIONS OF THE ONLINE STORE www.beautybyrockagirl.com/sklep
SUMMARY (LONG VERSION BELOW)
Definitions
The Client – the recipient of the service
The Company: Maja Peryga – Beauty by Rockagirl
The Service: www.beautybyrockagirl.com
Access
To be able to watch courses purchased online, the Client needs a device with internet connection and an e-mail account. Purchasing any online course on www.beautybyrockagirl.com website, the Client gets a minimum of 12 month access from the purchase date to watch them online. The number of views during that time is not limited. To view a course, the Client must be logged in using the login and password used for purchase and click the “Your courses” tab on the main website.
The Company is not responsible for any technical issues on the Client end that may disrupt the access to the Service.
Payment
The Client can pay for all the courses and tutorials via PayPal. The prices are calculated daily from PLN according to the current exchange rate as per www.currencylayer.com.
Refunds
Refunds for purchases of online courses are only available if the Company has not been able to provide these services fully within a reasonable time to the Client. No other refunds will be offered for these services. The Company is not responsible if the Client’s internet connection or IT equipment is not of a standard which would enable them to view the online content satisfactorily. This would not be grounds for a refund.
Disclaimer
The materials offered on the Service are made with the best effort and knowledge on their subject, but they may not be error free. Due to their tutorial nature, they are of merely advisory nature and the Company cannot be held responsible for actual performance of those instructions by the Client.
Copyright
Tutorials and online courses must not be downloaded, reproduced, filmed, screen-recorded or broadcast in any way. All copyright infringement will be persecuted to the fullest extent of the law.
Changes to services and prices
Prices for products and services are subject to change without notice.
The Company reserves the right to modify or discontinue a service (or any part or content thereof) at any time without notice.
Modifications
www.beautybyrockagirl.com may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
By purchasing the online course, the client accepts these terms and conditions.
LONG VERSION
1. General provisions
These terms and conditions, hereinafter referred to as the “Terms and Conditions”, set out the rules for the use of the online store located at the URL https://www.beautybyrockagirl.com/sklep hereinafter referred to as the “Store”.
The Store is run by the Company:
Maja Peryga – Beauty by Rockagirl
Gdańska 18/52
40-719 Katowice, Poland
VAT UE: 9452228657
Store address and contact information: web address https://www.beautybyrockagirl.com/sklep, contact beautybyrockagirl@gmail.com, mailing address:
Maja Peryga
Rożnowa 108
32-020 Rożnowa, Poland.
Each Client should read the Terms and Conditions of the Store before using it.
Making purchases in the Store requires the Client to have an active and working e-mail account.
2. Types and scope of activities of the Store
Through the Store is conducted distance sales via the Internet of online courses.
The subject of sale are electronic products placed on the website, i.e. access to courses.
The term “course” should be understood as an electronic publication in the form of video clips placed on the website.
After payment of the order, the Store provides access to the purchased course (video materials) to a given e-mail address.
3. Technical requirements
For the proper and uninterrupted use of the Store, the Client’s terminal equipment should meet the following minimum technical requirements:
Active internet connection,
Processor 800 MHz or higher specifications, RAM at least 1024 MHz.
Operating system at least Windows XP or later.
Acceptance of cookies and Java Scripts enabled.
The store is not obliged to provide the above equipment and/or software.
Installation of the software referred to in paragraphs 1 and 2 is subject to a separate license agreement between the Client and the licensor.
The store’s website is adjusted to a screen resolution of 1024×700.
4. Rules for making purchases
Information provided on the Store’s websites, including information about the presented products, in particular their descriptions, technical and usage parameters and prices, constitute an invitation to conclude a contract, within the meaning of Art. 71 of the Civil Code.
The Store, before confirming the purchase, provides the Client with the following information:
- accurate description of a particular product and its features;
- the total price of the ordered products, including taxes, as well as transportation, delivery or postal fees, and a summary of the total amount of the order with the selected delivery option
- concerning the method and time of payment
- concerning the manner and timing of the entrepreneur’s performance.
Making a purchase of a Product requires registration in the Store.
Placing an order is done using a form, available on the Store’s website with a button with the inscription “Buys and squares” under / next to the description of a given Product, or in the summary of the list / shopping cart, where the Client provides the following data:
Name
Company name (optional)
TAX ID (optional)
Country
Shipping address details
Email address
Notes to order (optional)
The Client places an order after reviewing the information specified in the contents of the Store’s Terms and Conditions and the information indicated in paragraph. 2, which will be displayed electronically in the last step of filling in the electronic form preceding the expression of willingness to be bound by the contract by clicking on the “I order with obligation to pay” button. After reading the collected information specified for the Client’s order, the Client expresses his willingness to be bound by the contract by pressing the “Order with obligation to pay” button.
The prices are calculated daily from PLN according to the current exchange rate as per www.currencylayer.com.
An order is considered to be accepted for processing after the Store confirms acceptance of the order placed by the Client.
Confirmation of order acceptance is sent automatically after the Client places the order.
The Store may withhold acceptance of an order in the situation of taking doubts about the veracity or reliability of the data indicated by the Client in the registration form. In this case, the Store will immediately contact the Client to clarify the doubts in question.
In case of unavailability of some of the products included in the order, the Client is immediately informed about it. The Client decides whether the order is to be fulfilled in part or canceled in full.
The Client and the Store are bound by the price of the Product in effect at the time of placing an order for it.
Payments in the Store are handled by PayPal Holdings, Inc.
The contract is considered concluded upon payment by the Client, after receiving confirmation of acceptance of the order for processing.
Orders are processed automatically, as soon as payment is accepted.
Orders are processed electronically by granting access to the course in video form with playback for a period of minimum 12 months from the date of purchase.
An electronic confirmation of the purchase is sent along with the Product. The Client is obliged to provide complete data necessary for proper invoicing:
Name,
Company name,
Registered address,
TAX ID,
Order number,
Mailing address.
Each Client who registers and/or makes an order agrees to receive information related to the progress of the transaction, notifications of changes to these Terms and Conditions to the e-mail address provided by the Client.
The service is considered completed when the Client receives access data to the purchased products.
5. Complaints
In terms of complaints, the Client who is a consumer may exercise the rights granted by the provisions of the Civil Code Act of April 23, 1964. (Journal of Laws No. 16, item 93, as amended) and the Law of May 30, 2014. On consumer rights (Journal of Laws 2014 item . 827 of June 24, 2014).
Complaints about the ordered goods can be submitted via e-mail address beautybyrockagirl@gmail.com.
When filing a complaint, please provide the following data: the Client’s name, address, data allowing identification of the sale (e.g. login, order number, date of transaction), subject and reason for the complaint, contact information.
The Client may not withdraw from the contract if the defect is immaterial or if the product is digital on an intangible medium.
Complaints submitted by the Client will be processed within 14 days of their submission. Failure to make a statement within this period shall be considered recognition of the claims made by the Client.
Resolution of the complaint will be sent in response to the message to the email address provided above.
6. Withdrawal from the contract
In accordance with the Law of May 30, 2014. On consumer rights ( U. 2014 item 827) The Client who is a consumer has the right to withdraw in writing from the concluded contract without giving any reason within 14 days from the date of delivery of the item, i.e. from the moment when the Client took possession of the item, or when a third party other than the carrier designated by the Client took possession of the item. To comply with the fourteen-day period referred to in paragraph. 1, it is sufficient to send the statement of withdrawal before its expiration.
According to Art. 38 of the Law on Consumer Rights, the right of withdrawal from a contract concluded remotely, according to the law, is not available to the Client in cases:
for the provision of services, if the entrepreneur has performed the service in full with the express consent of the Client, who was informed before the performance, that after the performance by the entrepreneur will lose the right to withdraw from the contract;
for the supply of digital content that is not recorded on a tangible medium, if the performance has begun with the express consent of the Client before the expiry of the deadline for withdrawal from the contract and after the trader has informed him of the loss of the right of withdrawal.
In the event of withdrawal from this contract, the Client shall be refunded all payments received from them, including the costs of delivery of the items (except for additional costs resulting from the method of delivery chosen by the Client other than the cheapest ordinary method of delivery offered in the delivery of goods available in the Store), immediately and in any case no later than 14 days from the day on which the Store was informed of the Client’s decision to exercise his/her right of withdrawal from the contract with the Store.
The Store will refund the payment using the same method of payment used by the Client, unless the Client has expressly agreed to a different method of refund that does not involve any costs for the Client.
7. Final provisions and description of the possibility to use out-of-court ways of handling complaints and pursuing claims
The provisions of these Terms and Conditions are not intended to exclude or limit any of the rights of the Client who is also a consumer to which he is entitled under mandatory provisions of law. In the event of any inconsistency between the provisions of these Terms and Conditiobns and the aforementioned regulations, these regulations shall prevail.
In matters not covered by these Terms and Conditions, the provisions of Polish law shall apply, including in particular the Act of May 30, 2014. On consumer rights (Journal of Laws 2014 item . 827 of June 24, 2014) and the Act of April 23, 1964. – Civil Code (Journal of Laws 1964 no. 16 item 93 as amended).
Information on the possibility of using out-of-court procedures for handling complaints and pursuing claims by a Client who is a consumer, as well as the rules of access to these procedures, is available at the offices and on the websites of district (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Commercial Inspection and at the following Internet addresses of the Office of Competition and Consumer Protection:
http://www.uokik.gov.pl/spory_konsumenckie.php;
http://www.uokik.gov.pl/sprawy_indywidualne.php;
http://www.uokik.gov.pl/wazne_adresy.php;
A consumer Client has, among other things, the following opportunities to use out-of-court means of complaint handling and redress:
Permanent amicable consumer court operating at the Trade Inspection – the possibility of requesting the settlement of a dispute arising from the concluded Sales Agreement;
The provincial inspector of the Trade Inspection may request the initiation of amicable mediation proceedings until the dispute between the Client and the store is resolved;
county (city) consumer ombudsman or a social organization whose statutory tasks include consumer protection (such as the Federation of Consumers, the Association of Polish Consumers). Advice is provided by the Consumer Federation at the toll-free consumer hotline number 800 007 707 and by the Association of Polish Consumers at the email address porady@dlakonsumentow.pl
